Does your organization have a backlog of task write-ups in various stages of planning or completion — but lack the resources to develop and refine them into safe and effective procedures?
Welcome — you've come to the right place!
Industrial Operations
My self-paced course in Industrial Procedure Writing provides high-quality, comprehensive, and affordable guidance. Relying on the principles explained in the course, you will be able to deploy in-house personnel — without necessarily hiring additional staff — to design and produce a full set of well-written Operations procedures. The course provides guidance in a practical format for Engineers, Technicians, Field and Equipment Operators, Technical Writers, and other personnel who may be assigned to write procedures.
Education & Training
Besides being a resource for industrial enterprises, the course is also useful to educational institutions and training facilities. I see it as a practical supplement to the instructional content provided in technical education and training programs. While students might not be intensively developing procedures as part of their studies, I think it's safe to say the methods and knowledge imparted by my course will prove valuable to them in future as they pursue their careers.
Operational Value of the Course Content
The Industrial Procedure Writing course represents the distillation of my experience gained over many years of writing instructional material in industrial environments. The course focuses on "best ways" of building procedures, particularly procedural steps and the advisories (Notes, Cautions, etc.) that accompany them.
Industrial procedures are not training documents (although they can be used for training purposes): with a minimum of words, they must convey exactly the right information to a worker in real time during the performance of tasks. Achieving this objective requires rigorous adherence to writing structures, conventions, and formats that have been standardized across industry over many decades.
The key value of my course lies in its presentation and explanation of these standards in a way that helps in-house Operations personnel to produce safe and effective procedures.
Patrick Cowan
Business Owner and Procedure Writer/Designer
DataText Communications Inc.